FAQs

Tickets

Can I buy a ticket to BASSINTHEGRASS 2022?

Tickets are sold out, however the re-sale platform is open and a limited amount of tickets may be available. 

 

When can I buy a VIP ticket?

VIP tickets were released in November and have been sold out.

What if I haven't received my ticket?

If you haven’t received your ticket, check your junk mail folder. If you still haven’t received your ticket or have lost it, contact Moshtix on 1300 GET TIX (438 849) or email Ticket Support ([email protected]). Before calling them, make sure you have your credit card and personal information handy.

Do my kids need to buy a ticket?

Carers and children aged 13 and under can attend BASSINTHEGRASS free of charge when accompanying a ticketed guest or guardian, and you do need to secure them a free ticket in advance. 

It’s quick, it’s easy and it’s simple. Just log into your Moshtix account, click on ‘Manage Tickets and Booking History’ and click on the event title to access.

Anyone eligible for these tickets will be required to bring a valid form of ID on the day.

Are Companion Cards accepted?

Companion cards are accepted to accompany ticketed festival goers where required.

What are the Conditions of Entry?

Are there pass-outs?

There are no pass-outs. Once you have walked through those BASSINTHEGRASS gates, you’re in for the day. So study those set times and plan ahead!

COVID-19

How will you make this event COVID-19 safe?

We want our music lovers to be as safe as possible, so BASSINTHEGRASS will take place in line with an approved COVID-19 management plan.

I’m travelling to BASSINTHEGRASS from interstate. What do I need to do?

Get excited about all the amazing things you can do here – and visit www.coronavirus.nt.gov.au for the latest information about visiting the Territory.

If I buy a ticket and then can’t attend due to COVID restrictions or because I have COVID myself, can I get a refund?

If you test positive to COVID on the day when you were meant to be enjoying yourself at BASSINTHEGRASS, or in the three days prior, contact us via [email protected].

Getting There

 

Are buses free again?

Lucky you – your 2022 BASSINTHEGRASS ticket provides you free bus travel to the event on the Urban Bus Network. Simply show the driver your ticket when boarding. 

View bus maps here.

Where can I park?

There is no parking at the event. 

Are there Pick Up & Drop Off zones?

Designated Pick Up & Drop Off Zones will be located near the venue. View the spectator travel map here.

Is there accessible parking?

Designated accessible parking may be accessed via Atkins drive with specific event entry passes. View spectator travel map here

Prepping for BASS

For tips and tricks on what to pack, check out our PREP FOR BASS page

Weather

What is the weather like in May?

In May you can expect sensational blue skies and balmy weather in the Top End. Perfect for a music festival.

Bars & Alcohol

Can I purchase alcohol at the event?

If you’re over 18 – yes!  On entry you will receive an over 18 wristband which means you can purchase alcohol within the venue.  You’ll need your Government issued ID such as a Driver’s Licence, Proof of Age or Passport to receive a wristband.  If you can’t provide an accepted form of ID, you will be issued with an underage wristband.

What ID do I need?

Government issued ID such as a Driver’s Licence, Proof of Age or Passport.  Secondary and Tertiary Education ID will not be accepted. If you cannot provide an accepted form of ID, you will be issued with an underage wristband.

Can I bring my own alcohol?

BYO is not permitted. All bags will be searched upon entry. 

Are there dry areas?

Designated dry areas will be located and signed on site.

Food & Drinks

Can I bring my own food?

Commercially prepared food cannot be brought into the venue. We have plenty of amazing food stall holders in the catering area, and there will also be vegetarian and vegan options available for purchase.

Line-up

Who is on the line-up?

The line-up has dropped and we are here for it! Check out the full details here.

What are the set times?

Check out when your favourite artists are playing and plan your day with the set time schedule.

What time do gates open?

Gates open at 11:30am.

Prohibited Items

What are prohibited items?

The following items are prohibited at BASSINTHEGRASS:

  • Glass or cans (sealed or unsealed drink containers – excluding sealed or empty water bottles)
  • Illegal substances, including controlled, dangerous or illicit drugs
  • Alcohol
  • Chairs
  • E cigarette juice
  • Umbrellas
  • Sharp objects
  • Aerosol cans
  • Perfumes, aftershaves or deodorants
  • Flares or fireworks
  • Laser pointers
  • Weapons, or resemblance of weapons, including knives, firearms, blunt offensive objects, batons and those with sharp ends
  • Projectile items, including balls, frisbees, rackets or similar objects
  • Bicycles, skateboards, skates and scooters and helmets of any form
  • Political or offensive materials
  • Recording devices (for commercial purposes) and tripods
  • Selfie sticks
  • Flag poles of more than 1 metre in length / banners or flags larger than 1m x 2m
  • Eskies and bags of larger dimensions than 35cm in height, 20cm in width and 30cm in length (i.e. too large to be stored under a seat), including motorized eskies.
  • Animals (other than trained assistance dogs)
  • Musical instruments and noise makers, including drums, whistles, air horns and loud hailers without the prior consent of Venue management.

Zero Tolerance

What's your stance on antisocial behaviour?

We have a Zero Tolerance approach for any antisocial, aggressive, dangerous or intimidating behaviour, underage drinking, supply of alcohol to minors, consumption and possession of any illicit substances. Any of these activities will result in immediate eviction from the venue.

Services

Do you provide cloaking and storage?

BASSINTHEGRASS does not provide cloaking or storage services for personal belongings.

Will there be First Aid?

First Aid posts will be located throughout the venue to keep you safe and well!

Are there Event Champions?

Lost something? Have a question? Need a friend?

Our Event Champions are there to help you! They are a friendly, non-judgmental crew of people dedicated to ensuring you have a fun and safe day. The Event Champions station is located near the entrance.

Is BASSINTHEGRASS merch available?

BASSINTHEGRASS merch will be available in 2022 – check out this years range here

What about lost property?

We get it, you were having such a good time you lost your phone/wallet/bag/whatever. No judgement here! Lost property can be handed in or collected at the Event Champions Hub to the side of each stage. If your item has been handed in, you just need to be able to identify it.  

Realise you’ve lost something after the event? All lost property will be taken to the NT Major Events Company office (Level 2, 16 Bennett Street, access via Yuen Place, Darwin) and can be collected after the event from Monday 23 May for one week.

Any unclaimed items will be handed over to the NT Police on Knuckey Street one week after the event.

What other help is available?

DanceWize will be on site to help with any questions you might have about how to have the best time and stay safe.

Accessibility

Is there accessible parking?

Designated accessible parking can be accessed via Atkins Drive with Specific event entry passes.

Is there accessible viewing?

Accessible viewing platforms will be available at BASSINTHEGRASS. 

Are there accessible toilets?

Accessible toilets will be available. 

Recycling & the Environment

Does the event use eco-friendly products?

All bars at BASSINTHEGRASS will be using eco-friendly cups and cup holders. All catering sites will be in compliance with the City of Darwin’s plastic wise policy.

Work & Volunteering

How can I work or volunteer at the event?

Unfortunately there are very limited opportunities to work or volunteer at BASSINTHEGRASS. We encourage you to contact Corestaff on 08 8942 6666 for any availabilities.

Ambush Marketing

What's your policy on ambush marketing?

We do not permit or support any activity that may be determined as ambush marketing. This includes the handing out of flyers, the placement of posters, the distribution of products or any material considered unauthorised. As a consequence we may request the immediate removal of any person or organisation from the areas deemed to be zoned specifically for the event (this includes the car parks).

Smoking

Where can I smoke at the event?

Mindil Beach is a smoke free venue. Designated smoking areas will be located throughout the venue.

Conditions of Entry

What are the Terms and Conditions of Entry

Read our Ticketing Terms and Conditions of Entry.

Still Unsure?

We are always happy to help. Contact us at [email protected] for more information or reach out on social media.

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