FAQs

Tickets

Can I buy a ticket to BASSINTHEGRASS 2023?

Yes! Early bird tickets were snapped up in under 48 hours, but you can still get General Admission tickets for $120 before the $135 Final Release tickets go live later in 2023.

Click here to secure your ticket.

 

Can I buy a VIP ticket?

Stay tuned for more details.

What if I haven't received my ticket?

If you haven’t received your ticket, check your junk mail folder. If you still haven’t received your ticket or have lost it, log a request with Moshtix here.

Do my kids need to buy a ticket?

Carers and children aged 13 and under can attend BASSINTHEGRASS free of charge when accompanying a ticketed guest or guardian. If you haven’t already requested the free tickets through Moshtix, please report to the Box Office at the Festival upon arrival with a suitable form of ID.

Are Companion Cards accepted?

Companion cards are accepted to accompany ticketed festival goers where required.

What are the Conditions of Entry?

Are there pass-outs?

There are no pass-outs. Once you have walked through those BASSINTHEGRASS gates, you’re in for the day. So study those set times and plan ahead!

Can I bring children and babies to this event?

Yes, but please note this is a LOUD event, so we recommend they have adequate ear protection!

COVID-19

How will you make this event COVID-19 safe?

We want our music lovers to be as safe as possible, so BASSINTHEGRASS takes place in line with an approved COVID-19 management plan.

If I buy a ticket and then can’t attend due to COVID restrictions or because I have COVID myself, can I get a refund?

If you test positive to COVID on the day when you were meant to be enjoying yourself at BASSINTHEGRASS, or in the three days prior, contact us via [email protected].

Getting There

 

Are buses free again?

Lucky you – your 2023 BASSINTHEGRASS ticket provides you free bus travel to the event on the Urban Bus Network. Stay tuned for more details closer to the event date.

Where can I park?

There is no parking at the event. 

Are there Pick Up & Drop Off zones?

Designated Pick Up & Drop Off Zones will be located near the venue. Stay tuned for more details closer to the event date.

Is there accessible parking?

Designated accessible parking may be accessed via Atkins drive with specific event entry passes. Stay tuned for more details closer to the event date.

Prepping for BASS

For tips and tricks on what to pack, check out our PREP FOR BASS page

Weather

What is the weather like in May?

In May you can expect sensational blue skies and balmy weather in the Top End. Perfect for a music festival.

Bars & Alcohol

Can I purchase alcohol at the event?

If you’re over 18 – yes!  On entry you will receive an over 18 wristband which means you can purchase alcohol within the venue.  You’ll need your Government issued ID such as a Driver’s Licence, Proof of Age or Passport to receive a wristband.  If you can’t provide an accepted form of ID, you will be issued with an underage wristband.

What ID do I need?

Government issued ID such as a Driver’s Licence, Proof of Age or Passport.  Secondary and Tertiary Education ID will not be accepted. If you cannot provide an accepted form of ID, you will be issued with an underage wristband.

Can I bring my own alcohol?

BYO is not permitted. All bags will be searched upon entry. 

Are there dry areas?

Designated dry areas will be located and signed on site.

Food & Drinks

Can I bring my own food?

Commercially prepared food cannot be brought into the venue. We have plenty of amazing food stall holders in the catering area, and there will also be vegetarian and vegan options available for purchase.

Line-up

Who is on the line-up?

Stay tuned for the big announcement.

What are the set times?

Set times will be announced closer to the 2023 event. Stay tuned.

What time do gates open?

Stay tuned for more details closer to the event date.

Prohibited Items

What are prohibited items?

The following items are prohibited at BASSINTHEGRASS:

  • Glass or cans (sealed or unsealed drink containers – excluding sealed or empty water bottles)
  • Illegal substances, including controlled, dangerous or illicit drugs
  • Alcohol
  • Chairs
  • E cigarette juice
  • Umbrellas
  • Sharp objects
  • Aerosol cans
  • Perfumes, aftershaves or deodorants
  • Flares or fireworks
  • Laser pointers
  • Prams
  • Weapons, or resemblance of weapons, including knives, firearms, blunt offensive objects, batons and those with sharp ends
  • Projectile items, including balls, frisbees, rackets or similar objects
  • Bicycles, skateboards, skates and scooters and helmets of any form
  • Political or offensive materials
  • Recording devices (for commercial purposes) and tripods
  • Selfie sticks
  • Flag poles of more than 1 metre in length / banners or flags larger than 1m x 2m
  • Eskies and bags of larger dimensions than 35cm in height, 20cm in width and 30cm in length (i.e. too large to be stored under a seat), including motorized eskies.
  • Animals (other than trained assistance dogs)
  • Musical instruments and noise makers, including drums, whistles, air horns and loud hailers without the prior consent of Venue management.

Zero Tolerance

What's your stance on antisocial behaviour?

We have a Zero Tolerance approach for any antisocial, aggressive, dangerous or intimidating behaviour, underage drinking, supply of alcohol to minors, consumption and possession of any illicit substances. Any of these activities will result in immediate eviction from the venue.

Services

Do you provide cloaking and storage?

BASSINTHEGRASS does not provide cloaking or storage services for personal belongings.

Will there be First Aid?

First Aid posts will be located throughout the venue to keep you safe and well!

Will there be Event Champions?

Yes. Our Event Champions will be there to help you in 2023. They are a friendly, non-judgmental crew of people dedicated to ensuring you have a fun and safe day. The Event Champions Station will be located near the entrance.

Is BASSINTHEGRASS merch available?

BASSINTHEGRASS merch will be available. Stay tuned for more details.

What about lost property?

We get it, you were having such a good time you lost your phone/wallet/bag/whatever. No judgement here! Lost property can be handed in or collected at the Event Champions Hub to the side of each stage. If your item has been handed in, you just need to be able to identify it.  

Realise you’ve lost something after the event? All lost property will be taken to the NT Major Events Company office (Level 2, 16 Bennett Street, access via Yuen Place, Darwin) and can be collected after the event for one week.

Any unclaimed items will be handed over to the NT Police on Knuckey Street one week after the event.

What other help is available?

DanceWize will be on site to help with any questions you might have about how to have the best time and stay safe.

Accessibility

Is there accessible parking?

Designated accessible parking will be available. Stay tuned for more details closer to the event date.

Is there accessible viewing?

Accessible viewing platforms will be available at BASSINTHEGRASS. 

Are there accessible toilets?

Accessible toilets will be available. 

Recycling & the Environment

Does the event use eco-friendly products?

All bars at BASSINTHEGRASS will be using eco-friendly cups and cup holders. All catering sites will be in compliance with the City of Darwin’s plastic wise policy.

Work & Volunteering

How can I work or volunteer at the event?

Unfortunately there are very limited opportunities to work or volunteer at BASSINTHEGRASS. We encourage you to contact Corestaff on 08 8942 6666 for any availabilities.

Ambush Marketing

What's your policy on ambush marketing?

We do not permit or support any activity that may be determined as ambush marketing. This includes the handing out of flyers, the placement of posters, the distribution of products or any material considered unauthorised. As a consequence we may request the immediate removal of any person or organisation from the areas deemed to be zoned specifically for the event (this includes the car parks).

Smoking

Where can I smoke at the event?

Mindil Beach is a smoke-free venue. Designated smoking areas will be located throughout the venue.

Conditions of Entry

What are the Terms and Conditions of Entry

Read our Ticketing Terms and Conditions of Entry.

Still Unsure?

We are always happy to help. Contact us at [email protected] for more information or reach out on social media.

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